Frequently Asked Questions (FAQ) for Mandragora TCG

1. What types of cards do you sell? We sell a wide range of trading card games and sports cards, including Pokémon, Yu-Gi-Oh!, Magic: The Gathering, and various sports cards such as football, basketball, baseball, and more.

2. Are all the cards you sell authentic? Yes, we guarantee that all our cards are 100% authentic and of the highest quality.

3. How often is your collection updated? Our collection is regularly updated with the latest releases and rare finds. Keep an eye on our website and social media for updates.

4. Do you also offer rare and limited edition cards? Yes, we have a selection of rare and limited edition cards for both trading card games and sports cards.

5. Can I track my order? Yes, once your order has been shipped, you will receive a tracking number that allows you to track your package.

6. What are the shipping costs? Shipping costs vary depending on your location and the size of your order. The exact costs will be calculated at checkout.

7. How long does it take for my order to be delivered? Delivery time depends on your location and the chosen shipping method.

8. Do you accept returns? Yes, we accept returns within 14 days of receiving your order, provided the cards are in unopened and undamaged condition. Please contact our customer service for return instructions.

9. How can I contact customer service? You can reach our customer service via email at Mandragoratcg@outlook.be or through the contact form.

10. Do you offer gift cards? Yes, we offer gift cards in various amounts. These are perfect as gifts for collectors and enthusiasts.

11. Do you have a physical store? At the moment, we operate exclusively as an online webshop. However, all our products can be ordered easily and securely via our website.

12. Can I place pre-orders for new releases? Yes, we offer the option to pre-order upcoming releases of popular trading card games and sports cards.

13. How can I create and manage my account? You can create an account by clicking on the "Login" or "Register" button on our homepage and following the instructions. Through your account, you can view your orders, update shipping information, and manage your wishlist.

14. What should I do if I receive a damaged item? If you receive a damaged item, please contact our customer service immediately. We will do our best to resolve the issue as quickly as possible.

15. Do you also offer bulk purchases or wholesale? Yes, we offer options for bulk purchases and wholesale. Please contact our customer service for more information and conditions.

Thank you for visiting Mandragora TCG. If you have any other questions, please do not hesitate to contact us!